Privacy Policy
This policy explains how cliq.social handles account, creator, commerce, wallet, analytics, and communication data.
Data we collect
- Account details such as name, username, email, profile information, and authentication state.
- Creator content such as posts, products, collections, clubs, gigs, media, comments, and messages.
- Commerce records such as orders, subscriptions, tips, paid DMs, payment status, receipts, and fulfillment details.
- Wallet and payment metadata such as wallet addresses, provider checkout IDs, settlement status, and provider events.
- Usage and device information used for analytics, security, debugging, notifications, and product improvement.
How we use data
- Provide the product, including profiles, feeds, creator commerce, messaging, memberships, wallets, and automation.
- Process payments, fulfill purchases, activate subscriptions, deliver receipts, and reconcile provider events.
- Protect the platform through abuse prevention, moderation, fraud checks, rate limiting, and audit logging.
- Send product, transactional, support, and notification messages based on user preferences.
- Improve performance, reliability, support, analytics, and product quality.
Payments and providers
Cliq.social uses third-party infrastructure providers for wallet, checkout, payment, email, hosting, analytics, uploads, and notifications. These providers process data only as needed to deliver the service and support compliance, security, and reconciliation.
Your choices
- You can update account and notification preferences in the app.
- You can request access, correction, export, or deletion of eligible personal data.
- Some commerce, tax, fraud, security, and legal records may need to be retained where required by law or legitimate business obligations.
Contact
For privacy requests, contact the Cliq.social team through the support channel published in the app or on the public site.